Order
- Click on the desired category
- Optionally, click the desired subcategory
- Choose an article. Click on the article Bestellen’om immediately put in the cart or click the image for more information and possible additional options.
- If you clicked on the photo, you can access the page of the article. Here you can enter all necessary additional information. Then click ‘Add to Cart’.
- Continue shopping or click on the cart to see a summary of your order and to settle.
- The cart, the shipping costs are automatically calculated (see below shipping), check your order right, click ‘Complete order’.
- You can choose from to settle log, create an account or guest.
- Fill in all required information below to complete your order.
- Choose the shipping method and click Next Step.
- Choose the payment and click Next Step.
- You will be guided through the payment process of your choice.
- You’ll receive it immediately automatically complete your order confirmation and check it again properly. Found error? Send as soon as possible an email to info[ad]amigos-animals.com. Dog tokens are produced as soon as possible to be able to deliver quickly. After production can no longer be adjusted.
- Do you have e-mail confirmation after about 10 minutes not received? Please check your spam box. We recommend that you add the domain @ amigos-animals.com to the safe senders list in your email program. In this way you will not miss any update. Still not received anything? Send us as soon as possible an email, because after producing a dog tag can not be changed.
Images, colors and models
Images, colors and patterns may vary and are subject to change. No rights can be derived. Colors can always look different on a picture or a computer screen.
Shipping
- Dogtags we ship free worldwide.
- Other small items will be shipped in the Netherlands by letter post. The costs are € 3.50.
- Larger items will each parcel in the Netherlands. The costs are € 5.75.
- In Belgium, Germany, France, Portugal, Spain and Italy are shipping a package € 13.25. Outside the shipping € 25.00
- If you buy more than € 50, – (Netherlands) or € 75, – (Belgium, Germany, France, Portugal, Spain and Italy) no shipping costs.
Budget and standard dogtags are usually shipped within 48 hours. Orders of these medals on Friday, Saturday, Sunday or Monday are produced and shipped by Monday. Other tokens are produced directly by the (foreign) manufacturers. therefore the delivery term is at least five days. Other items we have are shipped within 48 hours in stock. Sometimes we do not have stock and we must order them from the manufacturer. Depending on the manufacturer, this lasts until about two weeks. You will receive a confirmation email when your order is shipped. In the busy month of December PostNL can not deliver within the normal time. Please take this into account?
To cut costs so that items are not unnecessarily expensive, we ship if possible by standard mail PostNL. Shipping is at the customer’s risk. PostNL can nowadays do not always live up to deliver the next day. Also on Monday, they provide no regular mail anymore. Unfortunately we have no influence. Do you have two weeks of receipt of the despatch not received anything? Please contact via info@amigos-animals.com. Do this within 30 days. After 30 days, no complaints possible.
When an order is not in the mailbox, we send a parcel.
Paying
- Sisow per payment provider, you can choose from iDEAL or international payment methods Bank / Mister Cash or SOFORT Banking.
- PayPal, the payments are handled directly by PayPal. There are no extra charges.
- By direct bank transfer:
- IBAN: NL50 ABNA 0567 0414 84
- BIC: ABNANL2A
- Bank Name: ABN Amro
- In the name of: BUDDIES Webshops
- Quoting your order number
Returns
You have a cooling off period of 14 days to return the product without reason commencing on the date of receipt of the product. The product can only be unused and, if possible, be returned in original packaging. For returning the order the return costs at your expense.
We will credit the amount within 14 days.
Click here for the return form. You can also add your your feedback via info[ad]amigos-animals.co.uk
Books, seasonal items and hygiene items (such as estrus pants) are excluded from the right of withdrawal. Also articles with culpable or logical damage such as broken bitten dog toys can not be reimbursed.
Dogtags or other customized items are personally produced and are therefore excluded from the right of withdrawal. You will receive after placing an order, a summary of the information given by email which you should check. If you find a mistake in this, give it as soon as possible. Dog tokens shortly after ordering often produced in order to submit as soon as possible. After production, a personalized or custom made product not be undone.
Return address: AnimalWebshop.co.uk – PO Box 94 – 2250 AB Voorschoten – The Netherlands
Always state your order number in the return.
Warranty
Items are subject to wear. Items which animals have chewed out of warranty. Should have an article unnatural defects, then we grant you the legal warranty.
The luxury dogtags of Red Dingo manufacturer gives a lifetime warranty. Other tokens are subject to natural wear and insurmountable. Make sure tokens do not come into contact with other tokens or other hard materials. A greasy coat can make pennies quickly become unreadable. Read more about the quality and differences of dog tags. Brass or gold dog tags require regular brushing. Tarnished pennies are not reimbursed. Tokens are not to chew. (Plastic) tokens being chewed are not reimbursed.
